拒绝索赔有很多种原因，我们来看看一些常见原因的表达。接下来，小编给大家准备了拒绝索赔常用表达双语,欢迎大家参考与借鉴。
1. On going into the matter you mentioned we find that the poor performance of the engine is due to your incorrect use of a different motor oil.
我们对你方提到的事情调查后发现，发动机故障是因为你们误用了不同的机油。
2. Items like this are not to be returned once they are accepted by purchasers. We have established this regulation for offering our customers the definite best quality products.
此类商品一旦售出就不能退换。我们立此规定是为了向顾客提供绝对上等的产品。
3. This is exactly the first complaint from our customers, from which we can understand you have met much inconvenience in satisfying your users.
这确实是我们收到的第一封索赔信，我们可以理解您在满足用户需求方面的许多不便。
4. All the items for export must be under the tight seal which ensures that we always put the Total Quality Control into execution.
所有出口品种都必须真空密封，以保证全面控制质量这一措施的实行。
5. Our investigation1 reveals that the articles we packed were identical with what were listed on our invoice2. We are afraid that the cases you mentioned must have been unpacked3 during the transit4. We are enclosing a copy of the invoice for your reference and suggest you make further inquiries5 at your end.
我方调查结果表明：我们打包的东西和发票上的一致。恐怕你说的那些箱子在运输过程中被人打开过。随函寄去一份发票复印件，建议你方进一步调查。
6. We are extremely sorry for the late delivery of your last order. It is due to your delayed opening of the relative letter of credit.
非常抱歉上一批货交晚了。因为你们的信用证开得太迟。
7. As stipulated6 in the contract, a minor7 discrepancy8 in colors is permissible9. That is why the case you brought up is still under a normal practice.
如合同所示，颜色上的轻微差异是允许的。故此，你提出的情况依然属于正常做法。
扩展：商务英语专业难词汇总
1、account 账户
例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.
2、account 客户,生意往来关系
例:The firm is one of our major accounts.
3、accountancy 会计工作
例: To her, accountancy was a means to find out about business and be paid at the same time.
4、accounts 账目
例:The financial director was accused of falsifying the company accounts.
5、accounts 会计部门 即 accounts department
例: She works in accounts.
6、accounts manager 会计部经理
7、accounts payable1 应付账款
例: Accounts payable is created when a firm deals with suppliers who extend credit.
8、accounts receivable 应收账款
例: Assets include cash, accounts receivable, inventory2, property and equipment, and patents.
9、achievable 切实可行的,可达到的
例: Your objectives should be relevant to the job you have applied3 for and achievable.
10、Achilles’ heel 原意为阿基里斯的脚踵,引申为致命弱点
例: However, an Achilles’ heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.